https://chrishayward.co.uk/posts/ Recent content in Posts on chrishayward.co.uk Hugo en-gb Thu, 22 Oct 2026 20:00:00 +0100 https://chrishayward.co.uk/2026/10/22/goodbye-wordpress-hello-hugo/ Thu, 22 Oct 2026 20:00:00 +0100 https://chrishayward.co.uk/2026/10/22/goodbye-wordpress-hello-hugo/ October 2026's critical PHP core vulnerabilities finally pushed me to move this blog off a self-hosted WordPress LXC container and onto Hugo and an Azure Static Web App, with Claude Code doing the heavy lifting. https://chrishayward.co.uk/2025/12/08/how-to-add-microsoft-365-copilot-business-license-to-your-m365-tenant/ Mon, 08 Dec 2025 21:26:39 +0000 https://chrishayward.co.uk/2025/12/08/how-to-add-microsoft-365-copilot-business-license-to-your-m365-tenant/ In November 2025 at Ignite, Microsoft announce a new Copilot license for Small and Medium businesses. Microsoft 365 Copilot Business allows organisations… https://chrishayward.co.uk/2023/07/20/teams-how-to-add-digicert-global-root-g2-root-certificate-to-audiocodes-sbc/ Thu, 20 Jul 2023 14:58:42 +0100 https://chrishayward.co.uk/2023/07/20/teams-how-to-add-digicert-global-root-g2-root-certificate-to-audiocodes-sbc/ Microsoft announced some Office 365 certificate changes last year… https://chrishayward.co.uk/2022/02/02/microsoft-teams-push-to-talk-via-mouse-button/ Wed, 02 Feb 2022 18:13:55 +0000 https://chrishayward.co.uk/2022/02/02/microsoft-teams-push-to-talk-via-mouse-button/ Big shout out to Kieran Lloyd for suggesting this: https://uk.linkedin.com/in/kieranlloyd Teams now has a Push To Talk feature on the desktop app by… https://chrishayward.co.uk/2021/09/21/teams-client-log-file-viewer/ Tue, 21 Sep 2021 20:10:29 +0100 https://chrishayward.co.uk/2021/09/21/teams-client-log-file-viewer/ The Challenge Microsoft document how to collect Teams log files here: https://docs.microsoft.com/en-us/microsoftteams/log-files The process is fairly… https://chrishayward.co.uk/2021/08/05/microsoft-teams-handle-unassigned-numbers-with-direct-routing/ Thu, 05 Aug 2021 22:38:37 +0100 https://chrishayward.co.uk/2021/08/05/microsoft-teams-handle-unassigned-numbers-with-direct-routing/ History Unlike Lync & Skype for Business, Teams doesn't have a method to handle unassigned numbers (yet). There is a UserVoice post here requesting the… https://chrishayward.co.uk/2021/04/12/teams-uk-ringback-tone-for-call-queues/ Mon, 12 Apr 2021 16:38:07 +0100 https://chrishayward.co.uk/2021/04/12/teams-uk-ringback-tone-for-call-queues/ When calling a Teams Call Queue, by default it will play the Microsoft default hold music which is same as Response Groups in Lync and Skype for Business… https://chrishayward.co.uk/2021/03/22/teams-enable-users-for-direct-routing-powershell-gui/ Mon, 22 Mar 2021 09:00:00 +0000 https://chrishayward.co.uk/2021/03/22/teams-enable-users-for-direct-routing-powershell-gui/ At the time of writing it's not possible to enable Teams Direct Routing users via Teams Admin Center, only via PowerShell commands. This PowerShell script… https://chrishayward.co.uk/2021/03/05/teams-direct-routing-dont-forget-the-nsg-on-your-azure-sbc/ Fri, 05 Mar 2021 09:29:44 +0000 https://chrishayward.co.uk/2021/03/05/teams-direct-routing-dont-forget-the-nsg-on-your-azure-sbc/ A very popular Topology for Direct Routing is to deploy a certified Session Border Controller into Microsoft Azure with SIP Trunks to Teams Phone System… https://chrishayward.co.uk/2021/01/26/how-to-install-microsoft-teams-on-an-amazon-fire-tablet/ Tue, 26 Jan 2021 13:19:37 +0000 https://chrishayward.co.uk/2021/01/26/how-to-install-microsoft-teams-on-an-amazon-fire-tablet/ I am writing this post in January 2021 as all school children in the UK now have to study from home. A friend recently asked me how they can run Microsoft… https://chrishayward.co.uk/2020/12/16/audiocodes-block-nuisance-inbound-calls/ Wed, 16 Dec 2020 17:00:00 +0000 https://chrishayward.co.uk/2020/12/16/audiocodes-block-nuisance-inbound-calls/ This post explains an easy way to block nuisance callers using an AudioCodes SBC. Whilst it's possible to use New-CsInboundBlockedNumberPattern with… https://chrishayward.co.uk/2020/09/28/microsoft-teams-error-we-cant-edit-this-call-queue/ Mon, 28 Sep 2020 12:35:57 +0100 https://chrishayward.co.uk/2020/09/28/microsoft-teams-error-we-cant-edit-this-call-queue/ Problem Whilst trying to make changes to a Call Queue in Microsoft Teams Admin Center I received the error "We can't edit this Call Queue". Unfortunately… https://chrishayward.co.uk/2020/08/24/microsoft-teams-installing-powershell-preview-beta-modules-manage-private-channels/ Mon, 24 Aug 2020 14:19:38 +0100 https://chrishayward.co.uk/2020/08/24/microsoft-teams-installing-powershell-preview-beta-modules-manage-private-channels/ The Public Preview and Beta modules are useful for testing new features, i.e. managing Private Channel users (Get-TeamChannelUser, Add-TeamChannelUser… https://chrishayward.co.uk/2020/07/26/skype-for-business-cce-install-problems/ Sun, 26 Jul 2020 20:19:41 +0100 https://chrishayward.co.uk/2020/07/26/skype-for-business-cce-install-problems/ Here are the various errors I encountered helping a customer re-install Cloud Connector Edition and the fixes for them. Enabling credential delegation for… https://chrishayward.co.uk/2020/05/20/microsoft-teams-and-zoom-official-fun-custom-backgrounds/ Wed, 20 May 2020 12:21:14 +0100 https://chrishayward.co.uk/2020/05/20/microsoft-teams-and-zoom-official-fun-custom-backgrounds/ I keep seeing posts for fun backgrounds from various brands so I decided to keep a list together here. Whilst you can just search Google Images, you may… https://chrishayward.co.uk/2020/04/30/skype-for-business-server-fabric-logs-consuming-disk-space-script/ Thu, 30 Apr 2020 08:30:11 +0100 https://chrishayward.co.uk/2020/04/30/skype-for-business-server-fabric-logs-consuming-disk-space-script/ You may notice that your Skype for Business Front End server consumes a lot of disk space and the culprit will either be: C:\ProgramData\Windows… https://chrishayward.co.uk/2020/02/29/skype-for-business-rip-exchange-um/ Sat, 29 Feb 2020 07:12:13 +0000 https://chrishayward.co.uk/2020/02/29/skype-for-business-rip-exchange-um/ Microsoft have stated that they would retire Exchange Online UM on 28th February 2020 and it would be replaced by Cloud Voicemail… https://chrishayward.co.uk/2020/02/06/skype-for-business-server-cloud-voicemail-configuration-tenant-or-tenantid/ Thu, 06 Feb 2020 09:07:18 +0000 https://chrishayward.co.uk/2020/02/06/skype-for-business-server-cloud-voicemail-configuration-tenant-or-tenantid/ To configure Cloud Voicemail, you should follow this guide from Microsoft… https://chrishayward.co.uk/2020/02/06/skype-for-business-server-script-check-if-migrated-to-cloud-voicemail/ Thu, 06 Feb 2020 00:04:59 +0000 https://chrishayward.co.uk/2020/02/06/skype-for-business-server-script-check-if-migrated-to-cloud-voicemail/ There doesn't appear to be any obvious way to check if you have been migrated from Exchange Online UM to Cloud Voicemail in O365, other than calling your… https://chrishayward.co.uk/2020/01/24/microsoft-teams-a-real-world-use-for-islands-mode-with-a-sfb-contact-centre/ Fri, 24 Jan 2020 10:36:45 +0000 https://chrishayward.co.uk/2020/01/24/microsoft-teams-a-real-world-use-for-islands-mode-with-a-sfb-contact-centre/ Scenario: Customer wants to migrate to Teams, but they have a Contact Centre (CC) / Call Recording solution attached to their Skype for Business Server… https://chrishayward.co.uk/2019/12/16/microsoft-teams-error-due-to-an-org-policy-change/ Mon, 16 Dec 2019 11:37:00 +0000 https://chrishayward.co.uk/2019/12/16/microsoft-teams-error-due-to-an-org-policy-change/ Over the past few days I have started getting an error when replying to people in Microsoft Teams. "Due to an org policy change, you can enjoy a richer… https://chrishayward.co.uk/2019/06/06/microsoft-teams-notify-when-available-tagging/ Thu, 06 Jun 2019 08:41:59 +0100 https://chrishayward.co.uk/2019/06/06/microsoft-teams-notify-when-available-tagging/ If you have used Lync or Skype for Business, you will be familiar with the "Tag for Status Change Alerts" feature, AKA Tagging. If you're not familiar… https://chrishayward.co.uk/2019/05/30/teams-skype-online-unable-to-discover-powershell-endpoint-uri/ Thu, 30 May 2019 09:56:32 +0100 https://chrishayward.co.uk/2019/05/30/teams-skype-online-unable-to-discover-powershell-endpoint-uri/ When connecting to Microsoft Teams or Skype Online (… https://chrishayward.co.uk/2019/05/21/skype-for-business-on-prem-one-way-federation-with-skype-online-customers/ Tue, 21 May 2019 09:30:35 +0100 https://chrishayward.co.uk/2019/05/21/skype-for-business-on-prem-one-way-federation-with-skype-online-customers/ Over the past month, I have had a few different SfB Server (On-Premises) customers report issues Federating with Skype Online (O365) customers. This… https://chrishayward.co.uk/2019/05/17/skype-for-business-server-to-microsoft-teams-in-10-steps/ Fri, 17 May 2019 09:14:23 +0100 https://chrishayward.co.uk/2019/05/17/skype-for-business-server-to-microsoft-teams-in-10-steps/ A Teams upgrade can't be approached like a Lync 2013 >Skype for Business 2015 upgrade. These upgrades are Technology driven, 99% of the work is done by… https://chrishayward.co.uk/2019/04/28/teams-and-skype-for-business-interoperability-feature-matrix/ Sun, 28 Apr 2019 14:30:17 +0100 https://chrishayward.co.uk/2019/04/28/teams-and-skype-for-business-interoperability-feature-matrix/ I get asked this quite frequently. What features are available between Teams and Skype for Business? First I must clarify that interop does not work in… https://chrishayward.co.uk/2019/03/27/microsoft-teams-schedule-a-skype-for-business-meeting/ Wed, 27 Mar 2019 07:52:41 +0000 https://chrishayward.co.uk/2019/03/27/microsoft-teams-schedule-a-skype-for-business-meeting/ Can you schedule a Skype for Business meeting if you're in Teams Only mode? When a user moves to Teams Only, the "New Skype Meeting" button is removed… https://chrishayward.co.uk/2019/02/21/microsoft-teams-where-is-my-calls-icon/ Thu, 21 Feb 2019 10:19:54 +0000 https://chrishayward.co.uk/2019/02/21/microsoft-teams-where-is-my-calls-icon/ When enabling users for Microsoft Teams Direct Routing, I have noticed when configuring a user for Enterprise Voice, that it can take up to a day for the… https://chrishayward.co.uk/2018/07/25/skype-for-business-qos-with-3rd-party-applications/ Wed, 25 Jul 2018 21:26:54 +0100 https://chrishayward.co.uk/2018/07/25/skype-for-business-qos-with-3rd-party-applications/ Are you using Citrix or any other 3rd party application that handles media (e.g. Call Recording / Contact Centre) with Skype for Business? You may find… https://chrishayward.co.uk/2018/07/25/skype-for-business-bulk-set-client-pin/ Wed, 25 Jul 2018 20:42:29 +0100 https://chrishayward.co.uk/2018/07/25/skype-for-business-bulk-set-client-pin/ Note this script is provided as an example only - By default a user can set their own Client Pin via the Dial-In Conferencing page (usually… https://chrishayward.co.uk/2017/09/26/microsoft-teams-and-skype-for-business-ignite-a-roundup-from-twitter/ Tue, 26 Sep 2017 19:33:37 +0100 https://chrishayward.co.uk/2017/09/26/microsoft-teams-and-skype-for-business-ignite-a-roundup-from-twitter/ The biggest news from Microsoft Ignite is the announcement of Microsoft Teams replacing Skype for Business Online. This has sent the Community, Skype for… https://chrishayward.co.uk/2017/07/28/skype-for-business-why-you-should-install-office-2016-ctr-rather-than-traditional-msi/ Fri, 28 Jul 2017 09:22:44 +0100 https://chrishayward.co.uk/2017/07/28/skype-for-business-why-you-should-install-office-2016-ctr-rather-than-traditional-msi/ If you don't have Office 365 or are not using the Office 2016 Click To Run (CTR) software on your end users computers they may be missing out on some… https://chrishayward.co.uk/2017/07/07/skype-for-business-automatically-set-rgs-holiday-sets-with-powershell-and-json/ Fri, 07 Jul 2017 16:49:36 +0100 https://chrishayward.co.uk/2017/07/07/skype-for-business-automatically-set-rgs-holiday-sets-with-powershell-and-json/ Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays… https://chrishayward.co.uk/2017/07/03/skype-for-business-move-csrgsconfiguration-object-reference-not-set-to-an-instance-of-an-object/ Mon, 03 Jul 2017 09:07:35 +0100 https://chrishayward.co.uk/2017/07/03/skype-for-business-move-csrgsconfiguration-object-reference-not-set-to-an-instance-of-an-object/ During a side-by-side Lync 2013 to Skype for Business migration I encountered an error moving Response Groups using Move-CsRgsConfiguration. This resulted… https://chrishayward.co.uk/2017/01/11/skype-for-business-import-common-area-phones-from-csv/ Wed, 11 Jan 2017 18:00:37 +0000 https://chrishayward.co.uk/2017/01/11/skype-for-business-import-common-area-phones-from-csv/ I recently had a customer that required 90 Common Area Phones creating in Skype for Business. This is quite a tedious task so the easiest way is to… https://chrishayward.co.uk/2017/01/09/skype-for-business-can-i-have-voicemail-if-i-use-lotus-notes/ Mon, 09 Jan 2017 17:30:24 +0000 https://chrishayward.co.uk/2017/01/09/skype-for-business-can-i-have-voicemail-if-i-use-lotus-notes/ The short answer is no, you require Exchange Unified Messaging, whether that is provided by Exchange 2010 SP3, 2013 2016 or Exchange Online. But, what… https://chrishayward.co.uk/2016/11/04/office-365-teams-the-program-cant-start-because-msvcp140-dll-is-missing/ Fri, 04 Nov 2016 15:02:39 +0000 https://chrishayward.co.uk/2016/11/04/office-365-teams-the-program-cant-start-because-msvcp140-dll-is-missing/ After Microsoft released Microsoft Teams yesterday I tried to install it on my company issued laptop (Windows 8.1 64bit). Upon opening Teams I was greeted… https://chrishayward.co.uk/2016/11/04/skype-for-business-resource-forest-and-surface-hub-sign-in/ Fri, 04 Nov 2016 08:35:21 +0000 https://chrishayward.co.uk/2016/11/04/skype-for-business-resource-forest-and-surface-hub-sign-in/ We recently came across an issue where a customer could not sign-in to a Microsoft Surface Hub. There's a great article here… https://chrishayward.co.uk/2016/08/02/skype-for-business-update-installer-there-were-errors-during-the-installation-process/ Tue, 02 Aug 2016 13:44:20 +0100 https://chrishayward.co.uk/2016/08/02/skype-for-business-update-installer-there-were-errors-during-the-installation-process/ I was recently installing the latest Skype4B CU and came across a strange issue where one of the updates would not install. The error message I received… https://chrishayward.co.uk/2016/06/17/how-to-upgrade-office-web-apps-2013-to-office-online-server-2016/ Fri, 17 Jun 2016 12:24:48 +0100 https://chrishayward.co.uk/2016/06/17/how-to-upgrade-office-web-apps-2013-to-office-online-server-2016/ On your current farm run " Get-OfficeWebAppsFarm ". Make a note of the InternalURL, ExternalURL, CertificateName and Machines (Note you may only have the… https://chrishayward.co.uk/2016/06/14/skype-for-business-office-online-server-iso-download/ Tue, 14 Jun 2016 11:17:50 +0100 https://chrishayward.co.uk/2016/06/14/skype-for-business-office-online-server-iso-download/ Microsoft recently released Office Online Server to replace Office Web Apps. OOS allows you to use Word, Excel, PowerPoint and OneNote from your browser… https://chrishayward.co.uk/2016/04/15/skype-for-business-hide-response-group-from-address-book/ Fri, 15 Apr 2016 17:25:02 +0100 https://chrishayward.co.uk/2016/04/15/skype-for-business-hide-response-group-from-address-book/ Back in 2012 I wrote a post on how to hide Response Groups from the Address Book in Lync 2010 using ADSI Edit. The same process also applied to Lync 2013… https://chrishayward.co.uk/2016/04/13/lync-2013-tls-negotiation-took-too-long-to-complete/ Wed, 13 Apr 2016 13:34:47 +0100 https://chrishayward.co.uk/2016/04/13/lync-2013-tls-negotiation-took-too-long-to-complete/ I recently came across an issue with Lync 2013 where SCOM (System Center Operations Manager) was periodically reporting errors with the Conferencing… https://chrishayward.co.uk/2016/01/26/skype-for-business-get-qos-configuration-with-powershell/ Tue, 26 Jan 2016 12:59:58 +0000 https://chrishayward.co.uk/2016/01/26/skype-for-business-get-qos-configuration-with-powershell/ When configuring QoS (Quality of Service) in Microsoft Lync / Skype for Business you need to modify the media port ranges for various Services and… https://chrishayward.co.uk/2015/12/22/scom-sccm-script-install-on-dmz-or-workgroup-machine/ Tue, 22 Dec 2015 10:54:14 +0000 https://chrishayward.co.uk/2015/12/22/scom-sccm-script-install-on-dmz-or-workgroup-machine/ This is a very rough and ready script to install Microsoft SCCM 2012 R2 and SCOM 2012 R2 on a non-domain joined Windows Server 2012 R2 (e.g. DMZ). The… https://chrishayward.co.uk/2015/12/18/skype-for-business-director-pool-in-dmz-secure-environment/ Fri, 18 Dec 2015 17:37:04 +0000 https://chrishayward.co.uk/2015/12/18/skype-for-business-director-pool-in-dmz-secure-environment/ I was recently working for a customer where their security policy prohibited traffic from the internet terminating on servers within the LAN. Skype for… https://chrishayward.co.uk/2015/12/17/skype-for-business-2015-enable-user-active-directory-operation-failed/ Thu, 17 Dec 2015 17:12:23 +0000 https://chrishayward.co.uk/2015/12/17/skype-for-business-2015-enable-user-active-directory-operation-failed/ When enabling users for Skype for Business you may encounter the following error: "Active Directory operation failed on "Domain Controller". You cannot… https://chrishayward.co.uk/2015/12/10/skype-for-business-2015-edge-servers-not-discovered-by-scom-sfb-management-pack/ Thu, 10 Dec 2015 16:12:54 +0000 https://chrishayward.co.uk/2015/12/10/skype-for-business-2015-edge-servers-not-discovered-by-scom-sfb-management-pack/ I recently came across an issue where the SCOM (System Center Operations Manager) Agent was installed on all servers in a customers Skype for Business… https://chrishayward.co.uk/2015/11/27/skype-for-business-2015-automated-backup-script/ Fri, 27 Nov 2015 11:38:43 +0000 https://chrishayward.co.uk/2015/11/27/skype-for-business-2015-automated-backup-script/ A few years ago I created a Lync 2013 backup script that would backup data from all servers in the Topology. Lync 2013 Automated Backup Script This script… https://chrishayward.co.uk/2015/11/20/skype-for-business-failed-to-execute-a-stored-procedure-on-the-back-end/ Fri, 20 Nov 2015 17:24:44 +0000 https://chrishayward.co.uk/2015/11/20/skype-for-business-failed-to-execute-a-stored-procedure-on-the-back-end/ I recently ran an "In-Place" upgrade from Lync 2013 to Skype for Business 2015 on a 3 node Enterprise Front End pool. After the upgrade all 3 Front Ends… https://chrishayward.co.uk/2015/11/17/hyper-v-2012-r2-hyper-v-replica-email-script/ Tue, 17 Nov 2015 13:05:02 +0000 https://chrishayward.co.uk/2015/11/17/hyper-v-2012-r2-hyper-v-replica-email-script/ Here is an example Hyper-V replica email notification script. Scenario is Hyper-V cluster replicating business critical VMs to a single Hyper-V host. The… https://chrishayward.co.uk/2015/09/18/skype-for-business-central-management-backup-module-failed/ Fri, 18 Sep 2015 11:57:22 +0100 https://chrishayward.co.uk/2015/09/18/skype-for-business-central-management-backup-module-failed/ I recently deployed Skype for Business 2015 standard edition pool pairing. The CMS was originally on a Lync 2010 Standard edition server and was moved… https://chrishayward.co.uk/2015/09/17/skype-for-business-lync-easiest-way-to-add-trusted-root-certificate-authorities-to-edge/ Thu, 17 Sep 2015 09:33:28 +0100 https://chrishayward.co.uk/2015/09/17/skype-for-business-lync-easiest-way-to-add-trusted-root-certificate-authorities-to-edge/ Ok here is a little tip when trying to add trusted root certificate authorities to Skype for Business 2015 and Lync 2010/2013 Edge servers. Microsoft have… https://chrishayward.co.uk/2015/07/02/windows-server-2012-r2-add-cluster-node-cluster-service-keyset-does-not-exist/ Thu, 02 Jul 2015 14:54:08 +0100 https://chrishayward.co.uk/2015/07/02/windows-server-2012-r2-add-cluster-node-cluster-service-keyset-does-not-exist/ I recently came across an error where the Cluster Service stopped on a Windows Server 2012 R2 failover cluster and would not start. Event Logs generated… https://chrishayward.co.uk/2015/04/17/lync-page-file-causes-front-end-to-run-out-of-disk-space-sqlservr-exe-and-pagefile/ Fri, 17 Apr 2015 16:57:29 +0100 https://chrishayward.co.uk/2015/04/17/lync-page-file-causes-front-end-to-run-out-of-disk-space-sqlservr-exe-and-pagefile/ I have recently encountered a strange issue where all 3 Front End servers in the same pool ran out of disk space at the same time. When investigating both… https://chrishayward.co.uk/2015/04/17/sccm-client-wont-install-or-install/ Fri, 17 Apr 2015 12:29:47 +0100 https://chrishayward.co.uk/2015/04/17/sccm-client-wont-install-or-install/ I recently came across an issue where the SCCM 2012 R2 Client would not install on one machine (OS Server 2012 R2). The machine had previously had a… https://chrishayward.co.uk/2015/04/17/lync-move-on-prem-users-to-lync-online-from-csv/ Fri, 17 Apr 2015 12:17:30 +0100 https://chrishayward.co.uk/2015/04/17/lync-move-on-prem-users-to-lync-online-from-csv/ Microsoft detail how to move users from Lync On-Prem to Lync Online and how to bulk move users in an OU or with a particular AD attribute… https://chrishayward.co.uk/2015/04/02/lync-office-365-federation-presence-unknown/ Thu, 02 Apr 2015 12:56:18 +0100 https://chrishayward.co.uk/2015/04/02/lync-office-365-federation-presence-unknown/ A customer was having problems with their Lync 2010 deployment federating with Office 365. When searching for a Lync Online user they would see "Presence… https://chrishayward.co.uk/2015/03/24/lync-unable-to-sign-in-via-edge-checkpoint-firewalls/ Tue, 24 Mar 2015 08:57:50 +0000 https://chrishayward.co.uk/2015/03/24/lync-unable-to-sign-in-via-edge-checkpoint-firewalls/ I recently ran into a problem with Checkpoint Firewalls on a Lync 2010 deployment. The customer already had a single 2010 Front End and wished to enable… https://chrishayward.co.uk/2014/11/18/lync-uk-44-0-company_phone_number_normalization_rules-txt/ Tue, 18 Nov 2014 09:43:25 +0000 https://chrishayward.co.uk/2014/11/18/lync-uk-44-0-company_phone_number_normalization_rules-txt/ A common problem in the UK is that companies Active Directory telephone numbers will be populated in the format: +44 (0) 123 456 7891 or +44(0)1234567891… https://chrishayward.co.uk/2014/11/09/lync-2013-script-policy-summary-lyncpolicysummary-ps1/ Sun, 09 Nov 2014 13:05:09 +0000 https://chrishayward.co.uk/2014/11/09/lync-2013-script-policy-summary-lyncpolicysummary-ps1/ This simple script will summarise how many users are assigned each policy in Lync as well as how many users are against each registrar pool. https://chrishayward.co.uk/2014/11/09/lync-2013-import-csuserdata-error/ Sun, 09 Nov 2014 10:48:55 +0000 https://chrishayward.co.uk/2014/11/09/lync-2013-import-csuserdata-error/ The scenario is a migration from Lync 2010 to Lync 2013 in a new Active Directory forest and want to migrate users buddy lists. You run DBIMPEXP.EXE on… https://chrishayward.co.uk/2014/06/20/review-kuando-busylight-uc-for-microsoft-lync/ Fri, 20 Jun 2014 14:51:49 +0000 https://chrishayward.co.uk/2014/06/20/review-kuando-busylight-uc-for-microsoft-lync/ http://busylight.com/ I recently received a Busylight to test from Kuando. Inside the box you receive a Busylight USB device, a sticky pad to attach the… https://chrishayward.co.uk/2014/02/24/lync-create-certificate-template-with-a-validity-period/ Mon, 24 Feb 2014 19:05:20 +0000 https://chrishayward.co.uk/2014/02/24/lync-create-certificate-template-with-a-validity-period/ When you deploy Lync and assign internal certificates to your Lync servers (E.g. Front End, Internal Edge, SBA and Gateways) by default you will only have… https://chrishayward.co.uk/2014/01/22/lync-2013-standard-edition-pool-pair-failover-script/ Wed, 22 Jan 2014 19:23:11 +0000 https://chrishayward.co.uk/2014/01/22/lync-2013-standard-edition-pool-pair-failover-script/ Lync 2013 introduced a new feature called Pool Pairing. Given the scenario below with 2 sites using Lync Standard Edition with paired pools, in the event… https://chrishayward.co.uk/2014/01/10/lync-tip-quickly-restart-all-lync-services-using-powershell/ Fri, 10 Jan 2014 19:20:46 +0000 https://chrishayward.co.uk/2014/01/10/lync-tip-quickly-restart-all-lync-services-using-powershell/ You need to restart all Lync services, open services.msc and see 10+ Lync Server services. Rather than go through each one hitting the stop or restart… https://chrishayward.co.uk/2014/01/10/lync-bandwidth-requirements-simple-calculator/ Fri, 10 Jan 2014 18:05:37 +0000 https://chrishayward.co.uk/2014/01/10/lync-bandwidth-requirements-simple-calculator/ So you need to calculate how much bandwidth Lync will use, you launch google and type "Lync bandwidth requirements". You click the top link for Microsoft… https://chrishayward.co.uk/2013/10/25/lync-port-query-tool/ Fri, 25 Oct 2013 14:25:04 +0000 https://chrishayward.co.uk/2013/10/25/lync-port-query-tool/ Struggling with Telnet/Microsoft Port Query Tool to test the correct firewall ports are open between Lync servers? I almost started making my own… https://chrishayward.co.uk/2013/07/12/lync-change-queue-overflow-number-with-powershell-script/ Fri, 12 Jul 2013 13:56:36 +0000 https://chrishayward.co.uk/2013/07/12/lync-change-queue-overflow-number-with-powershell-script/ The scenario is you have created a Response Group (IVR) with an option to call an Out Of Hours engineer. You configure a queue overflow to forward… https://chrishayward.co.uk/2013/07/11/lync-2013-cdr-report-recharge-call-costs/ Thu, 11 Jul 2013 18:15:25 +0000 https://chrishayward.co.uk/2013/07/11/lync-2013-cdr-report-recharge-call-costs/ I needed a method to recharge departments call costs from Microsoft Lync and came across the following article by Frederik Lefevre… https://chrishayward.co.uk/2013/07/07/lync-2013-automated-backup-script/ Sun, 07 Jul 2013 17:04:56 +0000 https://chrishayward.co.uk/2013/07/07/lync-2013-automated-backup-script/ This script will backup Lync 2013 core data and settings off all servers in the topology as per Technet article… https://chrishayward.co.uk/2013/07/03/lync-response-group-voice-policy/ Wed, 03 Jul 2013 12:54:02 +0000 https://chrishayward.co.uk/2013/07/03/lync-response-group-voice-policy/ I recently deployed an SBA at a branch office and configured an RGS for the Reception. If the receptionist does not answer within a certain time period… https://chrishayward.co.uk/2013/05/08/lync-2013-high-availability/ Wed, 08 May 2013 22:28:34 +0000 https://chrishayward.co.uk/2013/05/08/lync-2013-high-availability/ When designing your Lync 2013 topology it is easy to overcomplicate the topology with Enterprise Pools in each datacenter. Spanning pools is not supported… https://chrishayward.co.uk/2013/04/10/lync-2013-conference-error/ Wed, 10 Apr 2013 10:21:28 +0000 https://chrishayward.co.uk/2013/04/10/lync-2013-conference-error/ After deploying a Lync 2013 pool alongside an existing Lync 2010 deployment, users were unable to join conferences created by users registered on the 2013… https://chrishayward.co.uk/2013/03/19/lync-2013-enabling-topology-completed-with-errors/ Tue, 19 Mar 2013 16:21:14 +0000 https://chrishayward.co.uk/2013/03/19/lync-2013-enabling-topology-completed-with-errors/ I recently started building a Lync 2013 Pilot Pool alongside my Lync 2010 deployment. When publishing the topology I got the following errors: Publishing… https://chrishayward.co.uk/2013/03/05/script-install-of-lync-2010-client-with-a-cu-and-mui-pack/ Tue, 05 Mar 2013 19:28:53 +0000 https://chrishayward.co.uk/2013/03/05/script-install-of-lync-2010-client-with-a-cu-and-mui-pack/ In this post I will cover how to deploy the Lync 2010 client with a CU (Cumulative Update) and MUI (Multilingual User Interface) pack. I used this method… https://chrishayward.co.uk/2012/10/16/hiding-response-groups-from-address-book-lync-server-2010/ Tue, 16 Oct 2012 14:52:07 +0000 https://chrishayward.co.uk/2012/10/16/hiding-response-groups-from-address-book-lync-server-2010/ In this post I will cover how to hide Response Groups from the Lync Address Book. You can hide users by setting the msExchHideFromAddressLists value to… https://chrishayward.co.uk/2012/05/22/how-to-backup-lync-server-2010/ Tue, 22 May 2012 14:59:14 +0000 https://chrishayward.co.uk/2012/05/22/how-to-backup-lync-server-2010/ It is important to backup your Lync environment so that you can restore service in the event of a disaster. The following Microsoft TechNet articles… https://chrishayward.co.uk/2012/01/25/vmware-ha-error-when-upgrading-from-esx-4-1-to-esxi-5/ Wed, 25 Jan 2012 15:20:35 +0000 https://chrishayward.co.uk/2012/01/25/vmware-ha-error-when-upgrading-from-esx-4-1-to-esxi-5/ After upgrading (Migrating) an ESX 4.1 host to ESXi 5 in a vSphere cluster, the host had a HA error. When reconfiguring the Host for HA got the following… https://chrishayward.co.uk/2011/12/02/lync-who-can-federate-tool/ Fri, 02 Dec 2011 13:45:38 +0000 https://chrishayward.co.uk/2011/12/02/lync-who-can-federate-tool/ This neat little tool will scan your Outlook contacts and suggested contacts and tell you who you may be able to federate with! Download the tool from… https://chrishayward.co.uk/2011/11/29/list-lync-users-with-lineuris-to-csv/ Tue, 29 Nov 2011 12:03:40 +0000 https://chrishayward.co.uk/2011/11/29/list-lync-users-with-lineuris-to-csv/ Using the Get-CsUser cmdlet you can get information about Lync users in your organization. The below powershell command exports Lync users, sip address… https://chrishayward.co.uk/2011/04/14/lync-2010-error-cannot-synchronize-address-book/ Thu, 14 Apr 2011 08:14:08 +0000 https://chrishayward.co.uk/2011/04/14/lync-2010-error-cannot-synchronize-address-book/ Whilst signed into Microsoft Lync, you may notice an error at the bottom of the client "Cannot synchronize address book". You are also unable to find new… https://chrishayward.co.uk/2011/03/28/lync-2010-database-move-limited-functionality-is-available-due-to-outage/ Mon, 28 Mar 2011 12:33:15 +0000 https://chrishayward.co.uk/2011/03/28/lync-2010-database-move-limited-functionality-is-available-due-to-outage/ After moving Lync Server 2010 backend databases to a different location on your SQL servers drives you may encounter an error where the Lync client shows… https://chrishayward.co.uk/2011/03/28/lync-2010-move-user-1-errors-failed-while-updating-destination-pool/ Mon, 28 Mar 2011 08:28:30 +0000 https://chrishayward.co.uk/2011/03/28/lync-2010-move-user-1-errors-failed-while-updating-destination-pool/ When trying to move a user to a new Lync pool within the Lync Server Control Panel you may receive the error below: 1 Error(s) - Failed while updating…