https://chrishayward.co.uk/tags/microsoft-365/ Recent content in Microsoft 365 on chrishayward.co.uk Hugo en-gb Mon, 08 Dec 2025 21:27:56 +0000 https://chrishayward.co.uk/2025/12/08/how-to-add-microsoft-365-copilot-business-license-to-your-m365-tenant/ Mon, 08 Dec 2025 21:26:39 +0000 https://chrishayward.co.uk/2025/12/08/how-to-add-microsoft-365-copilot-business-license-to-your-m365-tenant/ In November 2025 at Ignite, Microsoft announce a new Copilot license for Small and Medium businesses. Microsoft 365 Copilot Business allows organisations… https://chrishayward.co.uk/2022/02/02/microsoft-teams-push-to-talk-via-mouse-button/ Wed, 02 Feb 2022 18:13:55 +0000 https://chrishayward.co.uk/2022/02/02/microsoft-teams-push-to-talk-via-mouse-button/ Big shout out to Kieran Lloyd for suggesting this: https://uk.linkedin.com/in/kieranlloyd Teams now has a Push To Talk feature on the desktop app by… https://chrishayward.co.uk/2021/08/05/microsoft-teams-handle-unassigned-numbers-with-direct-routing/ Thu, 05 Aug 2021 22:38:37 +0100 https://chrishayward.co.uk/2021/08/05/microsoft-teams-handle-unassigned-numbers-with-direct-routing/ History Unlike Lync & Skype for Business, Teams doesn't have a method to handle unassigned numbers (yet). There is a UserVoice post here requesting the… https://chrishayward.co.uk/2021/04/12/teams-uk-ringback-tone-for-call-queues/ Mon, 12 Apr 2021 16:38:07 +0100 https://chrishayward.co.uk/2021/04/12/teams-uk-ringback-tone-for-call-queues/ When calling a Teams Call Queue, by default it will play the Microsoft default hold music which is same as Response Groups in Lync and Skype for Business… https://chrishayward.co.uk/2021/03/22/teams-enable-users-for-direct-routing-powershell-gui/ Mon, 22 Mar 2021 09:00:00 +0000 https://chrishayward.co.uk/2021/03/22/teams-enable-users-for-direct-routing-powershell-gui/ At the time of writing it's not possible to enable Teams Direct Routing users via Teams Admin Center, only via PowerShell commands. This PowerShell script… https://chrishayward.co.uk/2020/09/28/microsoft-teams-error-we-cant-edit-this-call-queue/ Mon, 28 Sep 2020 12:35:57 +0100 https://chrishayward.co.uk/2020/09/28/microsoft-teams-error-we-cant-edit-this-call-queue/ Problem Whilst trying to make changes to a Call Queue in Microsoft Teams Admin Center I received the error "We can't edit this Call Queue". Unfortunately… https://chrishayward.co.uk/2020/07/26/skype-for-business-cce-install-problems/ Sun, 26 Jul 2020 20:19:41 +0100 https://chrishayward.co.uk/2020/07/26/skype-for-business-cce-install-problems/ Here are the various errors I encountered helping a customer re-install Cloud Connector Edition and the fixes for them. Enabling credential delegation for…