Lync – Change queue overflow number with PowerShell Script

The scenario is you have created a Response Group (IVR) with an option to call an Out Of Hours engineer. You configure a queue overflow to forward straight to a mobile telephone number outside of your organisation as follows: The out of hours engineer changes on a rota and you want staff to be able to change the queue overflow number without giving them having to access the Lync Control Panel. I have created a PowerShell script that allows users to accomplish this. They can select from a list of names in the menu or manually type a number. Any changes are logged to a text file. ...

12 July 2013 · 3 min · Chris Hayward

Lync 2013 – Automated Backup Script

This script will backup Lync 2013 core data and settings off all servers in the topology as per Technet article: http://technet.microsoft.com/en-us/library/hh202170.aspx The script does the following: Backup the Central Management Store Backup the Location Information Service Data Backup the user data on each Front End pool Backup the Response Group configuration on each Front End pool Backup the Voice Configuration It will create a new folder with a date stamp for each backup. It will also clean up backups older than x days. To use the script: ...

7 July 2013 · 3 min · Chris Hayward

Script install of Lync 2010 client with a CU and MUI pack

In this post I will cover how to deploy the Lync 2010 client with a CU (Cumulative Update) and MUI (Multilingual User Interface) pack. I used this method to deploy Lync 2010 with Microsoft SCCM. Create a package source folder (e.g. Lync_2010_MUI_CU7, then download the following files place them into two subfolders named “32bit” and “64bit”: 32bit Folder: LyncSetup.exe (Lync 2010 32bit setup file) Lync.msp (Lync 2010 32bit CU - Download CU 7) LyncMUI_32bit.exe (Lync 2010 32bit MUI setup file - Download) ...

5 March 2013 · 2 min · Chris Hayward