Microsoft Teams – “Error we can’t edit this Call Queue”

ProblemWhilst trying to make changes to a Call Queue in Microsoft Teams Admin Center I received the error “We can’t edit this Call Queue”. Unfortunately TAC didn’t give me any extra information as to why I couldn’t Save the CQ. Continue reading Microsoft Teams – “Error we can’t edit this Call Queue”

Microsoft Teams – Installing PowerShell Preview / Beta Modules (Manage Private Channels)

The Public Preview and Beta modules are useful for testing new features, i.e. managing Private Channel users (Get-TeamChannelUser, Add-TeamChannelUser etc) Installing Beta Module Microsoft documentation used to point you to the poshtestgallery.com to get the module. This has now been Continue reading Microsoft Teams – Installing PowerShell Preview / Beta Modules (Manage Private Channels)

Skype for Business – CCE Install Problems

Here are the various errors I encountered helping a customer re-install Cloud Connector Edition and the fixes for them. Enabling credential delegation for NTLM on host machine. The installation hangs whilst running “Enabling credential delegation for NTLM on host machine.” Continue reading Skype for Business – CCE Install Problems

Microsoft Teams [and Zoom] – Official “FUN” Custom Backgrounds

Video Background

I keep seeing posts for fun backgrounds from various brands so I decided to keep a list together here. Whilst you can just search Google Images, you may not necessarily have rights to use the image. I will try to Continue reading Microsoft Teams [and Zoom] – Official “FUN” Custom Backgrounds

Skype for Business Server – Fabric Logs Consuming Disk Space (Script)

You may notice that your Skype for Business Front End server consumes a lot of disk space and the culprit will either be: C:\ProgramData\Windows Fabric\Log (SfB 2015)orC:\ProgramData\Microsoft\SF\Log (SfB 2019) This is caused by Windows Fabric log growth and can be Continue reading Skype for Business Server – Fabric Logs Consuming Disk Space (Script)

Skype for Business – RIP Exchange Unified Messaging

Microsoft have stated that they would retire Exchange Online UM on 28th February 2020 and it would be replaced by Cloud Voicemail. https://docs.microsoft.com/en-us/skypeforbusiness/plan/exchange-unified-messaging-online-migration-support This morning at 2:51am (29th Feb) we received the following email from Office 365 Message Centre. Ensure Continue reading Skype for Business – RIP Exchange Unified Messaging

Skype for Business Server – Cloud Voicemail Configuration – Tenant or TenantID?

To configure Cloud Voicemail, you should follow this guide from Microsoft: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail Before I started writing this post, I knew that -Tenant should be -TenantID in SfBs 2019 (TenantID = Your Office 365 TenantID). I have successfully configured customers with Continue reading Skype for Business Server – Cloud Voicemail Configuration – Tenant or TenantID?

Skype for Business Server – Script – Check if migrated to Cloud Voicemail

There doesn’t appear to be any obvious way to check if you have been migrated from Exchange Online UM to Cloud Voicemail in O365, other than calling your Voicemail box and checking to see if the announcement is different. I Continue reading Skype for Business Server – Script – Check if migrated to Cloud Voicemail

Microsoft Teams – A real world use for Islands Mode with a SfB Contact Centre?

Scenario: Customer wants to migrate to Teams, but they have a Contact Centre (CC) / Call Recording solution attached to their Skype for Business Server (SfBs) environment. They can’t migrate the CC to Teams yet as there isn’t a feature Continue reading Microsoft Teams – A real world use for Islands Mode with a SfB Contact Centre?