Microsoft Teams – Schedule a Skype for Business Meeting

Can you schedule a Skype for Business meeting if you’re in Teams Only mode? When a user moves to Teams Only, the “New Skype Meeting” button is removed from the Outlook Ribbon. Therefore the user can no longer schedule Skype Continue reading Microsoft Teams – Schedule a Skype for Business Meeting

Microsoft Teams – Where is my “Calls” icon?

When enabling users for Microsoft Teams Direct Routing, I have noticed when configuring a user for Enterprise Voice, that it can take up to a day for the “Calls” icon to appear so users can make outbound calls using the Continue reading Microsoft Teams – Where is my “Calls” icon?

Skype for Business – QoS with 3rd Party Applications

Are you using Citrix or any other 3rd party application that handles media (e.g. Call Recording / Contact Centre) with Skype for Business?  You may find you’re not marking this traffic with the correct DSCP markings. You should configure QoS Continue reading Skype for Business – QoS with 3rd Party Applications

Skype for Business – Bulk Set Client Pin

Note this script is provided as an example only – By default a user can set their own Client Pin via the Dial-In Conferencing page (usually dialin.domain.com). You may have a requirement to bulk set a Client Pin if you’re Continue reading Skype for Business – Bulk Set Client Pin

Microsoft Teams and Skype for Business – Ignite – A roundup from Twitter

The biggest news from Microsoft Ignite is the announcement of Microsoft Teams replacing Skype for Business Online. This has sent the Community, Skype for Business service providers and Integrators around the globe into a bit of a rumour mill. So Continue reading Microsoft Teams and Skype for Business – Ignite – A roundup from Twitter

Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

If you don’t have Office 365 or are not using the Office 2016 Click To Run (CTR) software on your end users computers they may be missing out on some great new features. The first great feature of the CTR Continue reading Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays in your country.  What if you could script populating Holiday Sets automatically using PowerShell and an Continue reading Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

During a side-by-side Lync 2013 to Skype for Business migration I encountered an error moving Response Groups using Move-CsRgsConfiguration.

This resulted in the error “Move-CsRgsConfiguration : Object reference not set to an instance of an object.”.  To resolve I Continue reading Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

Skype for Business – Import Common Area Phones from CSV

I recently had a customer that required 90 Common Area Phones creating in Skype for Business.  This is quite a tedious task so the easiest way is to populate a CSV and use a PowerShell script to do the import. When Continue reading Skype for Business – Import Common Area Phones from CSV

Skype for Business – Can I have Voicemail if I use Lotus Notes?

The short answer is no, you require Exchange Unified Messaging, whether that is provided by Exchange 2010 SP3, 2013 2016 or Exchange Online. But, what about if you deploy an Exchange server just to service Voicemail and forward the Voicemail on Continue reading Skype for Business – Can I have Voicemail if I use Lotus Notes?