IT Technical Blog (Formerly WeakestLync.com)
The scenario is you have created a Response Group (IVR) with an option to call an Out Of Hours engineer. You configure a queue overflow to forward straight to a mobile telephone number outside of your organisation as follows: The Continue reading Lync – Change queue overflow number with PowerShell Script
I needed a method to recharge departments call costs from Microsoft Lync and came across the following article by Frederik Lefevre: http://www.ucprofessional.com/2012/01/lync-cdr-report.html I found this was exactly what I required but unfortunately the SQL views were not compatible with Lync Continue reading Lync 2013 CDR Report – Recharge Call Costs
This script will backup Lync 2013 core data and settings off all servers in the topology as per Technet article: http://technet.microsoft.com/en-us/library/hh202170.aspx The script does the following: Backup the Central Management Store Backup the Location Information Service Data Backup the user Continue reading Lync 2013 – Automated Backup Script
I recently deployed an SBA at a branch office and configured an RGS for the Reception. If the receptionist does not answer within a certain time period then the call is forwarded to an external party. When calling the reception Continue reading Lync – Response Group Voice Policy
When designing your Lync 2013 topology it is easy to overcomplicate the topology with Enterprise Pools in each datacenter. Spanning pools is not supported across metropolitan datacenters in Lync 2013 which means as a minimum recommendation you would require 3 Front End Continue reading Lync 2013 High Availability