Skype for Business – QoS with 3rd Party Applications

Are you using Citrix or any other 3rd party application that handles media (e.g. Call Recording / Contact Centre) with Skype for Business?  You may find you’re not marking this traffic with the correct DSCP markings. You should configure QoS Continue reading Skype for Business – QoS with 3rd Party Applications

Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays in your country.  What if you could script populating Holiday Sets automatically using PowerShell and an Continue reading Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Skype for Business – Hide Response Group from Address Book

Back in 2012 I wrote a post on how to hide Response Groups from the Address Book in Lync 2010 using ADSI Edit.  The same process also applied to Lync 2013.  Original Article: http://chrishayward.co.uk/2012/10/16/hiding-response-groups-from-address-book-lync-server-2010/ The original article involved finding the Response Continue reading Skype for Business – Hide Response Group from Address Book

Lync 2013 – TLS Negotiation took too long to complete

I recently came across an issue with Lync 2013 where SCOM (System Center Operations Manager) was periodically reporting errors with the Conferencing Attendant and IM MCU.  The SCOM errors were as follows: Alert: [LYNC] Conferencing Attendant failed to join the Continue reading Lync 2013 – TLS Negotiation took too long to complete

Skype for Business – Director Pool in DMZ (Secure Environment)

I was recently working for a customer where their security policy prohibited traffic from the internet terminating on servers within the LAN. Skype for Business (Including previous versions Lync and OCS) uses a Reverse Proxy to terminate web requests within the DMZ Continue reading Skype for Business – Director Pool in DMZ (Secure Environment)

Skype for Business 2015 – Edge Servers not discovered by SCOM SfB Management Pack

I recently came across an issue where the SCOM (System Center Operations Manager) Agent was installed on all servers in a customers Skype for Business (SfB) Edge pool but they were not appearing in the SfB Management Pack (Skype for Business 2015 Server Continue reading Skype for Business 2015 – Edge Servers not discovered by SCOM SfB Management Pack

Skype for Business (Lync) – Easiest way to add trusted root certificate authorities to Edge

Ok here is a little tip when trying to add trusted root certificate authorities to Skype for Business 2015 and Lync 2010/2013 Edge servers. Microsoft have a list of Unified Communications Certificate Providers detailed here: https://support.microsoft.com/en-us/kb/929395 Windows now automatically downloads Trusted Root certificates Continue reading Skype for Business (Lync) – Easiest way to add trusted root certificate authorities to Edge

Lync – Page file causes Front End to run out of disk space (sqlservr.exe and pagefile)

I have recently encountered a strange issue where all 3 Front End servers in the same pool ran out of disk space at the same time.  When investigating both sqlservr.exe processes (RTCLOCAL and LYNCLOCAL) were consuming the whole page file (or Continue reading Lync – Page file causes Front End to run out of disk space (sqlservr.exe and pagefile)

Lync – Move On Prem users to Lync Online from CSV

Microsoft detail how to move users from Lync On-Prem to Lync Online and how to bulk move users in an OU or with a particular AD attribute: https://technet.microsoft.com/en-us/library/jj204969%28v=ocs.15%29.aspx?f=255&MSPPError=-2147217396. If you want to bulk move users to Lync Online from a CSV Continue reading Lync – Move On Prem users to Lync Online from CSV

Lync – Office 365 Federation Presence Unknown

A customer was having problems with their Lync 2010 deployment federating with Office 365.  When searching for a Lync Online user they would see “Presence Unknown” and be unable to send Instant Messages.  They could Federate with other On-Prem Lync Continue reading Lync – Office 365 Federation Presence Unknown