When calling a Teams Call Queue, by default it will play the Microsoft default hold music which is same as Response Groups in Lync and Skype for Business. One of the things I always get asked by customers is “Can Continue reading Teams – UK Ringback Tone for Call Queues
This post explains an easy way to block nuisance callers using an AudioCodes SBC. Whilst it’s possible to use New-CsInboundBlockedNumberPattern with Microsoft Teams, what if another type of PBX or Contact Centre hooked up to your SBC? These calls would Continue reading AudioCodes – Block nuisance inbound calls
Here are the various errors I encountered helping a customer re-install Cloud Connector Edition and the fixes for them. Enabling credential delegation for NTLM on host machine. The installation hangs whilst running “Enabling credential delegation for NTLM on host machine.” Continue reading Skype for Business – CCE Install Problems
You may notice that your Skype for Business Front End server consumes a lot of disk space and the culprit will either be: C:\ProgramData\Windows Fabric\Log (SfB 2015)orC:\ProgramData\Microsoft\SF\Log (SfB 2019) This is caused by Windows Fabric log growth and can be Continue reading Skype for Business Server – Fabric Logs Consuming Disk Space (Script)
Microsoft have stated that they would retire Exchange Online UM on 28th February 2020 and it would be replaced by Cloud Voicemail. https://docs.microsoft.com/en-us/skypeforbusiness/plan/exchange-unified-messaging-online-migration-support This morning at 2:51am (29th Feb) we received the following email from Office 365 Message Centre. Ensure Continue reading Skype for Business – RIP Exchange Unified Messaging
To configure Cloud Voicemail, you should follow this guide from Microsoft: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail Before I started writing this post, I knew that -Tenant should be -TenantID in SfBs 2019 (TenantID = Your Office 365 TenantID). I have successfully configured customers with Continue reading Skype for Business Server – Cloud Voicemail Configuration – Tenant or TenantID?
There doesn’t appear to be any obvious way to check if you have been migrated from Exchange Online UM to Cloud Voicemail in O365, other than calling your Voicemail box and checking to see if the announcement is different. I Continue reading Skype for Business Server – Script – Check if migrated to Cloud Voicemail
Scenario: Customer wants to migrate to Teams, but they have a Contact Centre (CC) / Call Recording solution attached to their Skype for Business Server (SfBs) environment. They can’t migrate the CC to Teams yet as there isn’t a feature Continue reading Microsoft Teams – A real world use for Islands Mode with a SfB Contact Centre?
Over the past few days I have started getting an error when replying to people in Microsoft Teams. “Due to an org policy change, you can enjoy a richer chat and calling experience. Continue your conversation here.” I’m not 100%, Continue reading Microsoft Teams – Error – Due to an org policy change
When connecting to Microsoft Teams or Skype Online ( https://docs.microsoft.com/en-us/office365/enterprise/powershell/manage-skype-for-business-online-with-office-365-powershell) you may experience the following error: This occurs when your Office 365 Admin Account is not an onmicrosoft.com account. To resolve you need to specify the -OverrideAdminDomain switch on New-CsOnlineSession Continue reading Teams/Skype Online – Unable to discover PowerShell endpoint URI