Direct Routing – ChrisHayward.co.uk

Teams – How to add DigiCert Global Root G2 root certificate to AudioCodes SBC

Posted on 20th July 2023 by Chris Hayward — No Comments ↓

Microsoft announced some Office 365 certificate changes last year: https://learn.microsoft.com/en-us/microsoft-365/compliance/encryption-office-365-tls-certificates-changes?view=o365-worldwide If you’re using Microsoft Teams Direct Routing you need to apply a new root certificate to your SBCs. More specifically if your SBC has “TLS Mutual Authentication” enabled on the Continue reading Teams – How to add DigiCert Global Root G2 root certificate to AudioCodes SBC→

Microsoft Teams – Handle unassigned numbers with Direct Routing

Posted on 5th August 2021 by Chris Hayward — 1 Comment ↓

History Unlike Lync & Skype for Business, Teams doesn’t have a method to handle unassigned numbers (yet). There is a UserVoice post here requesting the feature: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38673550-unassigned-number-range Typically the unassigned numbers feature was used to program ALL available number ranges Continue reading Microsoft Teams – Handle unassigned numbers with Direct Routing→

Teams – Enable users for Direct Routing PowerShell GUI

Posted on 22nd March 2021 by Chris Hayward — 7 Comments ↓

At the time of writing it’s not possible to enable Teams Direct Routing users via Teams Admin Center, only via PowerShell commands. This PowerShell script launches a WinForms GUI that can be used by anyone. This is useful for enabling Continue reading Teams – Enable users for Direct Routing PowerShell GUI→

Teams Direct Routing – Don’t forget the NSG on your Azure SBC!

Posted on 5th March 2021 by Chris Hayward — No Comments ↓

A very popular Topology for Direct Routing is to deploy a certified Session Border Controller into Microsoft Azure with SIP Trunks to Teams Phone System and SIP Trunks to a PSTN provider. There are Azure Datacentres all over the world, Continue reading Teams Direct Routing – Don’t forget the NSG on your Azure SBC!→

AudioCodes – Block nuisance inbound calls

Posted on 16th December 2020 by Chris Hayward — 1 Comment ↓

This post explains an easy way to block nuisance callers using an AudioCodes SBC. Whilst it’s possible to use New-CsInboundBlockedNumberPattern with Microsoft Teams, what if another type of PBX or Contact Centre hooked up to your SBC? These calls would Continue reading AudioCodes – Block nuisance inbound calls→

Microsoft Teams – Where is my “Calls” icon?

Posted on 21st February 2019 by Chris Hayward — 1 Comment ↓

When enabling users for Microsoft Teams Direct Routing, I have noticed when configuring a user for Enterprise Voice, that it can take up to a day for the “Calls” icon to appear so users can make outbound calls using the Continue reading Microsoft Teams – Where is my “Calls” icon?→