Teams – How to add DigiCert Global Root G2 root certificate to AudioCodes SBC

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Microsoft announced some Office 365 certificate changes last year: https://learn.microsoft.com/en-us/microsoft-365/compliance/encryption-office-365-tls-certificates-changes?view=o365-worldwide If you’re using Microsoft Teams Direct Routing you need to apply a new root certificate to your SBCs. More specifically if your SBC has “TLS Mutual Authentication” enabled on the Continue reading Teams – How to add DigiCert Global Root G2 root certificate to AudioCodes SBC

Teams – Enable users for Direct Routing PowerShell GUI

At the time of writing it’s not possible to enable Teams Direct Routing users via Teams Admin Center, only via PowerShell commands. This PowerShell script launches a WinForms GUI that can be used by anyone. This is useful for enabling Continue reading Teams – Enable users for Direct Routing PowerShell GUI

Teams Direct Routing – Don’t forget the NSG on your Azure SBC!

A very popular Topology for Direct Routing is to deploy a certified Session Border Controller into Microsoft Azure with SIP Trunks to Teams Phone System and SIP Trunks to a PSTN provider. There are Azure Datacentres all over the world, Continue reading Teams Direct Routing – Don’t forget the NSG on your Azure SBC!

AudioCodes – Block nuisance inbound calls

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This post explains an easy way to block nuisance callers using an AudioCodes SBC. Whilst it’s possible to use New-CsInboundBlockedNumberPattern with Microsoft Teams, what if another type of PBX or Contact Centre hooked up to your SBC? These calls would Continue reading AudioCodes – Block nuisance inbound calls

Microsoft Teams – Where is my “Calls” icon?

When enabling users for Microsoft Teams Direct Routing, I have noticed when configuring a user for Enterprise Voice, that it can take up to a day for the “Calls” icon to appear so users can make outbound calls using the Continue reading Microsoft Teams – Where is my “Calls” icon?