Microsoft Teams – Where is my “Calls” icon?

When enabling users for Microsoft Teams Direct Routing, I have noticed when configuring a user for Enterprise Voice, that it can take up to a day for the “Calls” icon to appear so users can make outbound calls using the Continue reading Microsoft Teams – Where is my “Calls” icon?

Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

If you don’t have Office 365 or are not using the Office 2016 Click To Run (CTR) software on your end users computers they may be missing out on some great new features. The first great feature of the CTR Continue reading Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI