Skype for Business – QoS with 3rd Party Applications

Are you using Citrix or any other 3rd party application that handles media (e.g. Call Recording / Contact Centre) with Skype for Business?  You may find you’re not marking this traffic with the correct DSCP markings. You should configure QoS Continue reading Skype for Business – QoS with 3rd Party Applications

Skype for Business – Bulk Set Client Pin

Note this script is provided as an example only – By default a user can set their own Client Pin via the Dial-In Conferencing page (usually dialin.domain.com). You may have a requirement to bulk set a Client Pin if you’re Continue reading Skype for Business – Bulk Set Client Pin

Microsoft Teams and Skype for Business – Ignite – A roundup from Twitter

The biggest news from Microsoft Ignite is the announcement of Microsoft Teams replacing Skype for Business Online. This has sent the Community, Skype for Business service providers and Integrators around the globe into a bit of a rumour mill. So Continue reading Microsoft Teams and Skype for Business – Ignite – A roundup from Twitter

Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

If you don’t have Office 365 or are not using the Office 2016 Click To Run (CTR) software on your end users computers they may be missing out on some great new features. The first great feature of the CTR Continue reading Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays in your country.  What if you could script populating Holiday Sets automatically using PowerShell and an Continue reading Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

During a side-by-side Lync 2013 to Skype for Business migration I encountered an error moving Response Groups using Move-CsRgsConfiguration.

This resulted in the error “Move-CsRgsConfiguration : Object reference not set to an instance of an object.”.  To resolve I Continue reading Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

Skype for Business – Can I have Voicemail if I use Lotus Notes?

The short answer is no, you require Exchange Unified Messaging, whether that is provided by Exchange 2010 SP3, 2013 2016 or Exchange Online. But, what about if you deploy an Exchange server just to service Voicemail and forward the Voicemail on Continue reading Skype for Business – Can I have Voicemail if I use Lotus Notes?

Skype for Business – Resource Forest and Surface Hub sign-in

We recently came across an issue where a customer could not sign-in to a Microsoft Surface Hub. There’s a great article here: https://ucsorted.com/2015/08/31/understanding-user-mapping-in-a-skype-for-business-resource-forest/ explaining how a Resource Forest model works. When you enable a SfB user, the proxyAddresses attribute is populated Continue reading Skype for Business – Resource Forest and Surface Hub sign-in

Skype for Business – Office Online Server ISO Download

Microsoft recently released Office Online Server to replace Office Web Apps.  OOS allows you to use Word, Excel, PowerPoint and OneNote from your browser.  Lync and Skype for Business utilise OOS for enhanced PowerPoint sharing. All Microsoft articles advise to Continue reading Skype for Business – Office Online Server ISO Download

Skype for Business – Hide Response Group from Address Book

Back in 2012 I wrote a post on how to hide Response Groups from the Address Book in Lync 2010 using ADSI Edit.  The same process also applied to Lync 2013.  Original Article: http://chrishayward.co.uk/2012/10/16/hiding-response-groups-from-address-book-lync-server-2010/ The original article involved finding the Response Continue reading Skype for Business – Hide Response Group from Address Book