Skype for Business – RIP Exchange Unified Messaging

Microsoft have stated that they would retire Exchange Online UM on 28th February 2020 and it would be replaced by Cloud Voicemail. https://docs.microsoft.com/en-us/skypeforbusiness/plan/exchange-unified-messaging-online-migration-support This morning at 2:51am (29th Feb) we received the following email from Office 365 Message Centre. Ensure Continue reading Skype for Business – RIP Exchange Unified Messaging

Skype for Business Server – Cloud Voicemail Configuration – Tenant or TenantID?

To configure Cloud Voicemail, you should follow this guide from Microsoft: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/configure-cloud-voicemail Before I started writing this post, I knew that -Tenant should be -TenantID in SfBs 2019 (TenantID = Your Office 365 TenantID). I have successfully configured customers with Continue reading Skype for Business Server – Cloud Voicemail Configuration – Tenant or TenantID?

Skype for Business – QoS with 3rd Party Applications

Are you using Citrix or any other 3rd party application that handles media (e.g. Call Recording / Contact Centre) with Skype for Business?  You may find you’re not marking this traffic with the correct DSCP markings. You should configure QoS Continue reading Skype for Business – QoS with 3rd Party Applications

Skype for Business – Bulk Set Client Pin

Note this script is provided as an example only – By default a user can set their own Client Pin via the Dial-In Conferencing page (usually dialin.domain.com). You may have a requirement to bulk set a Client Pin if you’re Continue reading Skype for Business – Bulk Set Client Pin

Microsoft Teams and Skype for Business – Ignite – A roundup from Twitter

The biggest news from Microsoft Ignite is the announcement of Microsoft Teams replacing Skype for Business Online. This has sent the Community, Skype for Business service providers and Integrators around the globe into a bit of a rumour mill. So Continue reading Microsoft Teams and Skype for Business – Ignite – A roundup from Twitter

Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

If you don’t have Office 365 or are not using the Office 2016 Click To Run (CTR) software on your end users computers they may be missing out on some great new features. The first great feature of the CTR Continue reading Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays in your country.  What if you could script populating Holiday Sets automatically using PowerShell and an Continue reading Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

During a side-by-side Lync 2013 to Skype for Business migration I encountered an error moving Response Groups using Move-CsRgsConfiguration. Move-CsRgsConfiguration -Source lyncfepool.domain.local -Destination skypefepool.domain.local This resulted in the error “Move-CsRgsConfiguration : Object reference not set to an instance of an Continue reading Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

Skype for Business – Can I have Voicemail if I use Lotus Notes?

The short answer is no, you require Exchange Unified Messaging, whether that is provided by Exchange 2010 SP3, 2013 2016 or Exchange Online. But, what about if you deploy an Exchange server just to service Voicemail and forward the Voicemail on Continue reading Skype for Business – Can I have Voicemail if I use Lotus Notes?

Skype for Business – Resource Forest and Surface Hub sign-in

We recently came across an issue where a customer could not sign-in to a Microsoft Surface Hub. There’s a great article here: https://ucsorted.com/2015/08/31/understanding-user-mapping-in-a-skype-for-business-resource-forest/ explaining how a Resource Forest model works. When you enable a SfB user, the proxyAddresses attribute is populated Continue reading Skype for Business – Resource Forest and Surface Hub sign-in