Teams – UK Ringback Tone for Call Queues

When calling a Teams Call Queue, by default it will play the Microsoft default hold music which is same as Response Groups in Lync and Skype for Business. One of the things I always get asked by customers is “Can Continue reading Teams – UK Ringback Tone for Call Queues

Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays in your country.  What if you could script populating Holiday Sets automatically using PowerShell and an Continue reading Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

During a side-by-side Lync 2013 to Skype for Business migration I encountered an error moving Response Groups using Move-CsRgsConfiguration. Move-CsRgsConfiguration -Source lyncfepool.domain.local -Destination skypefepool.domain.local This resulted in the error “Move-CsRgsConfiguration : Object reference not set to an instance of an Continue reading Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

Skype for Business – Hide Response Group from Address Book

Back in 2012 I wrote a post on how to hide Response Groups from the Address Book in Lync 2010 using ADSI Edit.  The same process also applied to Lync 2013.  Original Article: http://chrishayward.co.uk/2012/10/16/hiding-response-groups-from-address-book-lync-server-2010/ The original article involved finding the Response Continue reading Skype for Business – Hide Response Group from Address Book