Teams – UK Ringback Tone for Call Queues

When calling a Teams Call Queue, by default it will play the Microsoft default hold music which is same as Response Groups in Lync and Skype for Business. One of the things I always get asked by customers is “Can Continue reading Teams – UK Ringback Tone for Call Queues

Teams – Enable users for Direct Routing PowerShell GUI

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At the time of writing it’s not possible to enable Teams Direct Routing users via Teams Admin Center, only via PowerShell commands. This PowerShell script launches a WinForms GUI that can be used by anyone. This is useful for enabling Continue reading Teams – Enable users for Direct Routing PowerShell GUI

Microsoft Teams – “Error we can’t edit this Call Queue”

ProblemWhilst trying to make changes to a Call Queue in Microsoft Teams Admin Center I received the error “We can’t edit this Call Queue”. Unfortunately TAC didn’t give me any extra information as to why I couldn’t Save the CQ. Continue reading Microsoft Teams – “Error we can’t edit this Call Queue”

Skype for Business – CCE Install Problems

Here are the various errors I encountered helping a customer re-install Cloud Connector Edition and the fixes for them. Enabling credential delegation for NTLM on host machine. The installation hangs whilst running “Enabling credential delegation for NTLM on host machine.” Continue reading Skype for Business – CCE Install Problems