Scenario: Customer wants to migrate to Teams, but they have a Contact Centre (CC) / Call Recording solution attached to their Skype for Business Server (SfBs) environment. They can’t migrate the CC to Teams yet as there isn’t a feature Continue reading Microsoft Teams – A real world use for Islands Mode with a SfB Contact Centre?
Over the past few days I have started getting an error when replying to people in Microsoft Teams. “Due to an org policy change, you can enjoy a richer chat and calling experience. Continue your conversation here.” I’m not 100%, Continue reading Microsoft Teams – Error – Due to an org policy change
A Teams upgrade can’t be approached like a Lync 2013 >Skype for Business 2015 upgrade. These upgrades are Technology driven, 99% of the work is done by IT. Your end users probably received an email saying “From tomorrow morning your Continue reading Skype for Business Server to Microsoft Teams in 10 steps
I get asked this quite frequently. What features are available between Teams and Skype for Business? First I must clarify that interop does not work in Islands mode. If you’re in SfB and Teams Islands, then you will experience quirky Continue reading Teams and Skype for Business Interoperability feature Matrix