Scenario: Customer wants to migrate to Teams, but they have a Contact Centre (CC) / Call Recording solution attached to their Skype for Business Server (SfBs) environment. They can’t migrate the CC to Teams yet as there isn’t a feature parity solution that works with Teams. They are happy with their current CC solution so plan to leave their CC users on SfBs and migrate everyone else to Teams Only mode. ...
If you have used Lync or Skype for Business, you will be familiar with the “Tag for Status Change Alerts” feature, AKA Tagging. If you’re not familiar, have you ever signed into SfB and someone IMs you straight away? You were most likely tagged! This feature has been missing from Microsoft Teams and has over 600 votes on User Voice: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18925360-tag-for-status-updates The last updated, posted by Alex on 07/02/2019 stated " I’m excited to announce that this feature is in internal testing, and should be coming soon! Thanks! “ ...
A Teams upgrade can’t be approached like a Lync 2013 >Skype for Business 2015 upgrade. These upgrades are Technology driven, 99% of the work is done by IT. Your end users probably received an email saying “From tomorrow morning your Lync client will now look like Skype ” and that’s about as much involvement as they had. Your Teams upgrade needs to be business driven, it’s a new way of way of working. ...
I get asked this quite frequently. What features are available between Teams and Skype for Business? First I must clarify that interop does not work in Islands mode. If you’re in SfB and Teams Islands, then you will experience quirky issues. You must be in one of the following modes: Teams Users = Teams Only Mode SfB Users = SfB Only, Collab Mode or Collab & Meetings Basically, if you’re in Islands today, before you move anyone to Teams Only, you need to move all users to one of the SfB Only modes, or face a broken interop model ...
Can you schedule a Skype for Business meeting if you’re in Teams Only mode? When a user moves to Teams Only, the “New Skype Meeting” button is removed from the Outlook Ribbon. Therefore the user can no longer schedule Skype for Business Meetings. I’ve been testing Teams Only for the past couple of months and out of interest I wondered whether I could still schedule a Skype for Business Meeting. Note, I can’t find any official guidance from Microsoft, so although this works today, I would imagine Microsoft could disable this at any point. When you’re in Teams Only mode, your meetings should be scheduled in Teams. ...
Microsoft Teams with Calls Icon When enabling users for Microsoft Teams Direct Routing, I have noticed when configuring a user for Enterprise Voice, that it can take up to a day for the “Calls” icon to appear so users can make outbound calls using the Dial Pad. Users can successfully receive Inbound calls over DR immediately. You verify that your user is correctly configured for Teams DR: ...
The biggest news from Microsoft Ignite is the announcement of Microsoft Teams replacing Skype for Business Online. This has sent the Community, Skype for Business service providers and Integrators around the globe into a bit of a rumour mill. So the key point is Teams will replace Skype for Business Online. Microsoft will be announcing a new version of Skype for Business Server 2019 (Formerly LCS, OCS & Lync) that we all know and love next year, however this will be for On-Prem customers (I.E. not in a Microsoft datacentre). You will be able to have a Skype for Business and Teams Hybrid deployment. ...
After Microsoft released Microsoft Teams yesterday I tried to install it on my company issued laptop (Windows 8.1 64bit). Upon opening Teams I was greeted with the following error: “The program can’t start because MSVCP140.dll is missing from your computer. Try reinstalling the program to fix this problem” The fix was to install the Microsoft Visual C++ Redistributable for Visual Studio 2015 available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145