About Chris Hayward

Technical Architect at Symity

Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

If you don’t have Office 365 or are not using the Office 2016 Click To Run (CTR) software on your end users computers they may be missing out on some great new features. The first great feature of the CTR Continue reading Skype for Business – Why you should install Office 2016 CTR rather than traditional MSI

Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Every Lync/Skype admin has the same nightmare with Response Group Holiday sets, something that has to manually be programmed each year for Public Holidays in your country.  What if you could script populating Holiday Sets automatically using PowerShell and an Continue reading Skype for Business – Automatically set RGS Holiday Sets with PowerShell and JSON

Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

During a side-by-side Lync 2013 to Skype for Business migration I encountered an error moving Response Groups using Move-CsRgsConfiguration. Move-CsRgsConfiguration -Source lyncfepool.domain.local -Destination skypefepool.domain.local This resulted in the error “Move-CsRgsConfiguration : Object reference not set to an instance of an Continue reading Skype for Business – Move-CsRgsConfiguration : Object reference not set to an instance of an object.

Skype for Business – Import Common Area Phones from CSV

I recently had a customer that required 90 Common Area Phones creating in Skype for Business.  This is quite a tedious task so the easiest way is to populate a CSV and use a PowerShell script to do the import. When Continue reading Skype for Business – Import Common Area Phones from CSV

Skype for Business – Can I have Voicemail if I use Lotus Notes?

The short answer is no, you require Exchange Unified Messaging, whether that is provided by Exchange 2010 SP3, 2013 2016 or Exchange Online. But, what about if you deploy an Exchange server just to service Voicemail and forward the Voicemail on Continue reading Skype for Business – Can I have Voicemail if I use Lotus Notes?

Office 365 – Microsoft Teams The program can’t start because MSVCP140.dll is missing

After Microsoft released Microsoft Teams yesterday I tried to install it on my company issued laptop (Windows 8.1 64bit).  Upon opening Teams I was greeted with the following error: “The program can’t start because MSVCP140.dll is missing from your computer. Continue reading Office 365 – Microsoft Teams The program can’t start because MSVCP140.dll is missing

Skype for Business – Resource Forest and Surface Hub sign-in

We recently came across an issue where a customer could not sign-in to a Microsoft Surface Hub. There’s a great article here: https://ucsorted.com/2015/08/31/understanding-user-mapping-in-a-skype-for-business-resource-forest/ explaining how a Resource Forest model works. When you enable a SfB user, the proxyAddresses attribute is populated Continue reading Skype for Business – Resource Forest and Surface Hub sign-in

Skype for Business – Update Installer – There were errors during the installation process.

I was recently installing the latest Skype4B CU and came across a strange issue where one of the updates would not install. The error message I received was: “Skype for Business Server 2015 Update Installer: There were errors during the Continue reading Skype for Business – Update Installer – There were errors during the installation process.

How To: Upgrade Office Web Apps 2013 to Office Online Server 2016

On your current farm run “Get-OfficeWebAppsFarm“. Make a note of the InternalURL, ExternalURL, CertificateName and Machines (Note you may only have the ExternalURL configured). E.g. InternalURL: https://webapps.mycompany.local ExternalURL: https://webapps.mycompany.com CertificateName: My WAC Certificate Machines: WebApps01, WebApps02 Run “Get-OfficeWebAppsHost“. Make a Continue reading How To: Upgrade Office Web Apps 2013 to Office Online Server 2016

Skype for Business – Office Online Server ISO Download

Microsoft recently released Office Online Server to replace Office Web Apps.  OOS allows you to use Word, Excel, PowerPoint and OneNote from your browser.  Lync and Skype for Business utilise OOS for enhanced PowerPoint sharing. All Microsoft articles advise to Continue reading Skype for Business – Office Online Server ISO Download